For the next evolution in the way things work, anticipate and embrace the change. We can’t always be prepared for what’s coming, but we will be ready to tackle it. Going forward we will always be receptive to new ideas – never shoot ideas down before they’ve had a chance to grow. It’s never a no, it’s a conversation and development of an idea. A positive attitude to change is required – not looking for obstacles, looking for solutions.
We’ll always be open to new tools for working, whether that’s collaboration, communication, or job management. We were fortunate that most of our systems were already cloud-based anyway, but this year we’ve adopted:
- Figma, a great tool for collaborative web design. It allows designers, developers, and project managers to interact and edit in real time, which is a huge benefit while working remotely.
- Slack, which has always been used but now seems key for informal comms, and keeping in touch without burning too much of people’s time.
- Zoom, a fundamental part of our daily working life, and a big part of our new effort to connect with people. The morning chat which always seems so casual and routine, is now something we have to schedule in and make sure it happens.
- G-Suite, a more robust platform for email but has also been really useful for document sharing, again with multiple editors in real time.
Our clients have also introduced many new cloud-based tools which we’ve adopted in order to work effectively with them, including MS Teams, Notion, Wrike, Box, Jira, Float, amongst others. I think our ability to adapt our thinking and way of working with clients has been key to adopting these tools.
As a result of remote working we’ve been forced to look at many systems and processes, in order to make things like approval and review more digitised. We can no longer print designs off and leave them on peoples desks! This has naturally meant a closer look at these processes, provoked positive and productive conversations and undoubtedly improved the processes for the long term.